Question and Answers from Legend Travel Group

Q & A

 

1. What countries does Legend Travel Group cover in Southeast Asia?
Answer: We cover Vietnam, Cambodia, Laos, Thailand and Myanmar.

2. What kind of tour packages does Legend Travel Group offer?
Answer: We offer a wide range of tour packages including cultural tours, adventure tours, culinary tours, and many more.

3. How do I book a tour package with Legend Travel Group?
Answer: You can book a tour package with us by filling out a form on our website, emailing us, or calling our customer service.

4. Can I customize my tour package with Legend Travel Group?
Answer: Yes, we offer customized tour packages to fit your interests, preferences, and budget.

5. What is included in a tour package with Legend Travel Group?
Answer: Our tour packages typically include accommodation, transportation, meals, and activities. Please check the specific package details for more information.

6. What kind of accommodation does Legend Travel Group provide?
Answer: We provide a range of accommodation options from budget to luxury hotels, resorts, homestays, and more.

7. What kind of transportation does Legend Travel Group provide?
Answer: We provide transportation options such as private cars, buses, trains, and flights depending on the package and destination.

8. What kind of activities does Legend Travel Group offer?
Answer: We offer a wide range of activities such as sightseeing, trekking, cycling, kayaking, cooking classes, and many more.

9. Are there any hidden costs or fees in Legend Travel Group's tour packages?
Answer: No, we do not have any hidden costs or fees in our tour packages. All costs and fees are transparently listed in the package details.

10. What kind of support does Legend Travel Group provide during the tour?
Answer: We provide 24/7 support throughout your tour to ensure your safety and comfort. Our tour guides are knowledgeable and experienced and are happy to answer any questions you may have.

 

11. How much does a package tour to Southeast Asia cost?
Answer: The cost of a package tour to Southeast Asia can vary depending on various factors such as the duration of the tour, the destinations included, the type of accommodation, and the level of comfort. It is best to contact a travel agency like Legend Travel Group to get a quote and discuss the options that fit your budget and preferences.

12. Is it cheaper to book a package tour or plan my own trip?
Answer: Booking a package tour can often be more cost-effective than planning your own trip, especially if you're traveling to a new region. Travel agencies like Legend Travel Group have established partnerships with local service providers, which allow them to offer competitive rates and discounts that may not be available to individual travelers.

13. What is included in the price of a package tour?
Answer: The inclusions of a package tour may vary depending on the specific itinerary and tour operator. Typically, a package tour will include accommodation, transportation, meals, and guided tours or activities. It is important to carefully review the itinerary and inclusions before booking a package tour to ensure that it meets your expectations.

14. Are there any hidden costs that I should be aware of?
Answer: It is important to read the terms and conditions of a package tour carefully, as some tour operators may have hidden costs or fees. A reputable tour operator like Legend Travel Group will be transparent about all costs and fees upfront to ensure that you can make an informed decision.

15. How can I get the best deal on a package tour to Southeast Asia?
Answer: The best way to get a good deal on a package tour is to shop around and compare different tour operators. Look for promotions or discounts that may be available, and consider traveling during the low season when prices are generally lower.

16. Can I customize a package tour to fit my preferences?
Answer: Yes, many tour operators like Legend Travel Group offer customizable package tours that allow you to tailor your itinerary to your preferences. You can select the destinations, activities, and accommodations that best suit your interests and budget.

17. What is the cancellation policy for package tours?
Answer: The cancellation policy for package tours may vary depending on the tour operator and the specific tour. It is important to read the terms and conditions carefully to understand the cancellation policy and any associated fees or penalties.

18. How do I make a payment for a package tour?
Answer: Most tour operators like Legend Travel Group accept various payment methods, including credit cards, bank transfers, and PayPal. It is important to confirm the accepted payment methods with the tour operator before making a booking.

19. Can I get a refund if I need to cancel my package tour?
Answer: The refund policy for package tours may vary depending on the tour operator and the specific tour. It is important to read the terms and conditions carefully to understand the refund policy and any associated fees or penalties.

20. Is travel insurance included in the package tour?
Answer: Travel insurance is not always included in a package tour, but it is highly recommended to purchase travel insurance before embarking on any trip. A reputable tour operator like Legend Travel Group can provide recommendations for travel insurance providers and help you find the right coverage for your needs.

 

21. What is the deposit amount required by Legend Travel Group?
Answer: We require a deposit of only US $99.00 to confirm your booking and secure your spot.

22. Is the deposit refundable?
Answer: The deposit is non-refundable but can be transferred to another tour departure date, subject to availability and certain conditions.

23. What happens if I need to cancel the tour after paying the deposit?
Answer: If you need to cancel the tour, the deposit is non-refundable. However, if you provide us with notice at least 30 days prior to departure, we can transfer your deposit to another tour departure date.

24. When is the balance payment due?
Answer: The balance payment is due 30 days prior to departure.

25. How can I make the deposit payment?
Answer: You can make the deposit payment through our secure online payment portal, bank transfer or PayPal.

26. Is the online payment portal secure?
Answer: Yes, our online payment portal is secure and encrypted to protect your personal and financial information.

27. How can I be sure that my booking is confirmed after paying the deposit?
Answer: Once we receive your deposit payment, we will send you a booking confirmation email with all the details of your tour package and payment receipt.

28. What happens if the tour is cancelled by Legend Travel Group?
Answer: If we cancel the tour for any reason, we will refund your deposit in full.

29. Can I pay the deposit in a different currency?
Answer: Yes, we accept deposits in various currencies. Please contact us for more information.

30. How can I be sure that Legend Travel Group is a legitimate travel company?
Answer: Legend Travel Group is a registered and licensed travel company with many years of experience in the travel industry. We are a member of various travel associations and have positive reviews from our satisfied customers.

 

31. Is it safe to travel to Southeast Asia?
Answer: Yes, Southeast Asia is generally safe for tourists. However, it's always important to exercise caution and be aware of your surroundings.

32. Will I be able to communicate with locals?
Answer: Many people in Southeast Asia speak English, particularly in tourist areas. It's also helpful to learn a few common phrases in the local language.

33. Can I trust the local food?
Answer: Yes, the food in Southeast Asia is generally safe and delicious. However, it's important to exercise caution with street food and to only eat from reputable vendors.

34. Will I need a visa to travel to Southeast Asia?
Answer: It depends on your nationality and the countries you plan to visit. Legend Travel Group can assist you with obtaining the necessary visas.

35. What kind of accommodations can I expect?
Answer: Legend Travel Group offers a range of accommodations, from budget-friendly hostels to luxurious resorts. You can choose the type of accommodation that best fits your needs and budget.

36. Will I be able to access the internet and stay connected?
Answer: Yes, many hotels and restaurants in Southeast Asia offer free Wi-Fi. Legend Travel Group can also provide you with a local SIM card if you need one.

37. What should I pack for my trip?
Answer: This will depend on the season and the activities you plan to do. Legend Travel Group can provide you with a packing list and any other information you need.

38. Will I be able to find medical facilities if I need them?
Answer: Yes, there are medical facilities available in most major cities in Southeast Asia. Legend Travel Group can also assist you with finding medical care if needed.

39. How can I ensure that I am being culturally sensitive?
Answer: It's important to learn about the customs and traditions of the countries you plan to visit. Legend Travel Group can provide you with cultural information and tips on how to be respectful.

40. Will I be able to customize my itinerary?
Answer: Yes, Legend Travel Group offers customized itineraries to fit your interests and preferences. You can work with a travel expert to create a personalized trip that suits your needs.