FAQ

We are here to help. Any ideas, thoughts or queries then get in touch!

Visa Information: We are able to assist with your Visa and can even provide a FREE Vietnam Visa Application letter. If you’d prefer to make your own arrangements then please follow the information from your local embassy

 

Airport pickup: If included within your package our driver shall be waiting at the airport with a sign carrying your name along with our companies

 

Daily Tours: Please pay attention to the start time of the daily tour as stated in your itinerary

 

Payment Process: You are able to pay online via our OnePay system or PayPal. Certain packages also include the option to pay a deposit in order to secure the trip. The remainder of the balance you are able to pay at a later date online or we even accept cash on arrival for certain roundtrips.

 

Travel Insurance: We highly recommend that you purchase travel insurance before traveling

 

Flights: We are able to assist you with flights. In addition some of our roundtrip packages include flights, this can be found in the itinerary or “included” section. In addition we are also able to substitute part of your journey with flights if preferred. For example instead of the night train you can contact us a opt for a flight.

 

Modify or Trip Cancellation:

 

 

Time difference: Our head office is located in Hanoi, Vietnam. Therefore please be aware that there could be a time difference when contacting us. However we aim to return any query as fast as possible but no longer than a 24 hour period.

 

Tailor Made or Personalized Trip: We are able to tailor make or personalize any trip you see to your specific requirements. Please get in contact with us via the “Contact Us” page.

 

Included and Excluded for your Trip: Each trip includes a number of included and excluded items. Please navigate on the product page to the section which states “Included” and “Excluded” to see exactly what your journey contains.

 

Exchange rates and the price for your journey: What you see on the website at the time of purchase is exactly what you will pay. There are no hidden fees.

 

Levels of Accommodation: Most roundtrip packages included three levels of accommodation Economy, Comfort and Luxury. For each level the hotels differ. You are able to compare and purchase the hotels best suited to you

 

WHAT OTHERS ARE SAYING

Real reviews, real people, real experiences. Join them on your Legendary adventure.

“We had an amazing experience with this company. Extremely well organized, always on time, always reachable, friendly and smiley guides, nice hotels. It was an experience that I will never forget! I wanted to feel what Vietnam was all about, and I feel that I had the best possible people to help me with the whole experience. Thanks again for the experience.”

Gerard S

“Our trip to Vietnam was perfect thanks to Legend Travel Group. Everything was well arranged and the first day when we arrived we received all the information. Besides we always can contact our guide from Legend Travel Group in times of trouble or with any question.”

Christella D

“Our trip went really smooth, when we had a disagreement in one of the hotels, the issue was solved even before I reached the reception desk in the hallway of the hotel. Carefree travelling for us three weeks long! They choose guides who respected our wishes and interests and were quite flexible.”

Peggy  L

These reviews have been left by our customers on TripAdvisor.

WHY CHOOSE US

24/7 customer service

We want to provide the best service from the moment you decide to travel with us until and after your trip. That’s why your local experts are on call 24 hours a day 7 days a week in order to help you with any query you may have.

Experience and Service

With over 10 years of experience, we can guarantee that you are in the best hands possible. We always deliver personal and excellent service to all our customers ensuring they get the best quality and value possible.

From A to Z

We want you to relax throughout your whole Asia experience. We can arrange your airport pickup, visa advice, guides, excursions and of course accommodation, as your safety and comfort is extremely important to us.

Born and bred in Asia

This means that we understand the destinations better and we are able to provide a more thorough experience for you to live Asia at its fullest. Our team is a dynamic mix of Western and local flavour making us the true specialists for your Asian adventure!

Best Daily Promotions

We want you to have the best value holidays and offers straight to your fingertips each day. On a daily basis our team are on the hunt for better, more personalized and lively programs for you to choose the one that suits the best to your needs.

Tailor-made

We are specialists in making your wishes come true, exactly how you want them. No matter the length or complicity of your dream, we will help and guide you throughout the whole process for you to feel secure that you are in the best hands possible.