Deposit & Payment
Q: Can I proceed the Booking Reservation & pay a deposit for my booking on-line?
A: Yes. You can make your Booking Reservation and pay a deposit via on-line Booking Form by Credit Card.
Q: How can I make a payment for my booking reservation?
A: You only have to make deposit (99 US$) when you make a reservation by Credit Card through Onepay payment portal!
Q: Do I need to pay the deposit & how much?
A: The deposit is required to secure your booking(s). At Legend Travel Group, only 99 US$ is required to deposit!
Pay the rest 30 days before departure.
Q: When will I receive Booking Confirmation?
A: Whenever we receive your booking included deposit (99 US$)! Legend Travel Group`s staff will issue official Booking Confirmation immediately & send to you via email! In the peak season, it takes around 24 hours or 48 hours if weekend time! But surely 100% your booking will be confirmed by Legend Travel Group after you make reservation & deposit!
Q: How is ONEPAY secured?
A: OnePAY payment engine is similar to Paypal. It is approved by MasterCard Corp for this payment collection on behalf of Legend Travel Group. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by International card organizations so you have peace of mind that your card information is never disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard, JCB and Amex.
Q: How can I make deposit through ONEPAY?
A: OnePAY payment portal accepts payment by Visa, Master, Amex, JCB, UnionPay When you make the reservation successfully our booking system will transfer to Checkout; you can make the deposit following the step by step guidelines.
Q: When do I have to settle the remaining balance?
A: You will pay the rest 30 days before departure. We will send you the Invoice! You will pay the balance by Credit Card via the Onepay payment portal. (The same way process with deposit)
Q: How Credit Card refunds work?
A: All credit card refunds will be processed in timely manner. The refund processing depends on your billing cycle with the credit card company. Once the refund instructions leave our office, it can take from 15-45 working days for the refunds to arrive in your account (It depends on Onepay.vn & your Credit Card issue bank). Please notice that the refunds will be made in the form of a credit to your card account. You will receive 100% of refund amount!